Having been around since the late 1990′s as one of the internet’s first music webcasters, we have been asked several questions. In fact we have received over one million customer service emails (every one of which received an individual reply from us). As a result of our extensive history of interaction with our listeners, we are very proud to offer this compilation of frequently asked questions as a resource to our growing, world-wide iocommunity.
We invite you to search below for the solution to your question. If it is not found here, you may contact Customer Care through our contact page and choose “Customer Care” from the drop down menu and send us an email.
Frequently Asked:
General Questions:
- How do I enable Java Script.
- Changes in ATT Data Plans
- How do I renew my subscription
- How do I manage my account.
- Why is the payment for my subscription being denied?
Streaming Support:
- How do I enable Java Script.
- My Logitech Touch does not display Track info
- How do I listen to the MP3 streams?
- How do I use the Logitech Family of products with my radioio subscription?
- . How do I purchase songs that I hear on radioio?
Mobile Support:
- Changes in ATT Data Plans
- Step by Step Instructions to Stream the Bubba the Love Sponge® Show on your Smartphone
- How do I Share BTLS Download files with iPod touch, iPhone, or iPad
- How do I transfer BTLS Downloaded shows to my android Device.
- I have a Sprint Evo phone and can not access your content.
BTLS Support:
- BUBBA ONE NEW NOV. SCHEDULE LIVE
- Step by Step Instructions to Stream the Bubba the Love Sponge® Show on your Smartphone
- How do I Share BTLS Download files with iPod touch, iPhone, or iPad
- How do I transfer BTLS Downloaded shows to my android Device.
- What are the Bubba Army Radio Music® Channels?
Web Support:
- How do I enable Java Script.
- How do I manage my account.
- Why is the payment for my subscription being denied?
- How do I listen to the MP3 streams?
- Do I need to have cookies enabled?
Troubleshooting:
- How do I enable Java Script.
- How do I display hidden files and folders
- My Logitech Touch does not display Track info
- Changes in ATT Data Plans
- Why is the payment for my subscription being denied?
Known Issues:
- How do I display hidden files and folders
- My Logitech Touch does not display Track info
- My Preferences page is black in My Io Desktop.
- Pop up blockers and radioio?
- Why do I see buffering when listening to?
Advertising Support:
Contacting Us:
- How do I contact customer care for help?
- How do I contact the stream hosts?
- How do I submit my music for play on radioio?
