To renew your subscription to radioio.com.
1) Log in to your account with radioio.com
2) Use the My account link in the upper left hand side of the page.
3) Navigate to the Renew subscription link.
4) Chose your subscription level.
5) Follow through to payment.
Once your purchase is complete you will have access to your new subscription once you log out and back in.
If you have problems please contact customercare@radioio.com
To manage your radioio/BTLS subscription. Please log in to your account on our site, and click on the my account link in the upper left hand corner of the page. This will allow you to access the payment history section of the site. Under the last payment received you will find a cancel link. Clicking this link will cancel your automatic billing and your subscription will cancel when your current paid time expires.
If you have questions please contact us at customercare @radioio.com
With the advent of our new site and billing system we are having issues with some banks not wanting to validate your credit card. We use a $.01 test charge to see if your card is valid. Some banks are not validating the card unless it is $1.00. Please try contacting your bank to see if there is a way around this. We are working on our end to see if we can get this changed. If you have questions please use the contact page to get in touch with us.
To upgrade your current subscription with radioio.com Please verify with your account history that can be found under the my account link ( in the upper left hand corner of the page) that you have canceled any currently auto billed subscriptions. Once you have verified this please use the My account link to visit the renew subscription link and choose the new subscription level. Once you have completed this process please let us know at customercare@radioiocom so that we can verify that your upgrade was processed properly.
Your account is showing as deactivated due to the sign up process for your account not being finished. An e-mail was sent with a link to validate your account. Please verify that Customercare@radioio.com has been added to white list for your spam/junk mail filters so that future e-mails from us are received. If you cannot find the e-mail please contact us at customercare@radioio.com and we will activate the account manually.
If you are a new subscriber and have validated your account with us by using the e-mail link that was sent your subscription will be available to you when you logout and back in to your account.
If you are upgrading from one subscription level to another you will need to contact customercare@radioio.com so that we can finalize the upgrade and ensure that your upgrade is credited properly.
We’ve actually been around the Internet radio block a bit longer than most, as we started in the rough and tumble frontier of Internet radio in the late ‘90s, based in the spare bedroom of our founder, Mike Roe. Mike didn’t know anything about radio or webcasting, but he loved to play and share music, so he started his own single music stream, called radioio (that has now evolved into our Eclectic music stream, which he still programs). As his vision and radioio grew, Mike sought other music lovers who shared his philosophy of intelligent music programming that never underestimates the listener.
Radioio is made for individuals, by individuals. Each radioio music stream (or “channel”) is an independent, original creation that you won’t find anywhere else, featuring hand-picked music sets crafted by our stream hosts – not computers. Get to know the real people behind our music streams, who are basically other music enthusiasts like you (but with much larger music collections). They know that you want just the right music whenever you feel like it, wherever you are, and are always ready to respond to your comments, questions or requests.
Companies or persons wishing to use the radioio channel streams in their place of business need to purchase a license from each of the performing rights societies (bmi, ascap and sesac) in order to play the radioio music in this way. Licensing requirements may vary by organization and use intent. Commercial use has nothing to do with radioio’s compliance with bmi/ascap and sesac. Paying the radioio subscription is in no way the indirect payment of royalties. We strongly suggest that businesses seek competent legal advice on how to register with the above agencies.
Radioio.com has a partner business that is set up for use in commercial business applications. Please visit our background music service web site, io4business.com for more info.
No. See our Privacy Policy.
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