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How do I contact customer care for help?

There are several ways that you can use to contact Customer Care at radioio.com.

1) Go to our contact page and send us an email.When you send us a help request please provide as much info on the issue as you can. (i.e. Operating system, Browser and version your are using, Type of listener you are. The stream or streams you are having issues with. The more info you provide the better we will be able to assist you.

2) You can reach us at 1-800 884 8634 X 718

Please leave a voice mail message with a contact number and I will get back to you.

How do I contact the stream hosts?

You can go to our “Contact Us” page. Use the pull down to find the stream host you are looking for and send them an email.

How do I submit my music for play on radioio?

Simple! If you are an artist that would like to have your music considered for airplay, just ask the channel music director where to send media. Each music director handles review, consideration and addition of new artists. If you know of a great artist/band that would be a fit for one or more of your favorite radioio channels, simply submit a playlist suggestion to that channel. Include a URL to the artist if you can to make it easier for the dj’s to contact them.

TO SEND SUBMISSIONS FOR AIRPLAY:
Are you a Label or an Artist looking to submit material for airplay to radioio? We’d love to hear from you! Just follow the simple instructions below. Email requests without this info below will not be answered.
Instructions:
If you, as a label, artist, promoter, or listener would like to submit material to radioio, AND you think that it is good enough to be played on one of our channels, then please use the contact form and the To contact a specific streamhost click here: link to email the info below to that streamhost.

Please email just the request and NOT the actual submission itself! Under no circumstances will we accept MP3 or other media files by email; such emails will be deleted without consideration.
Keep your email message short and to the point. It must include:
• Genre (see channel list at www.radioio.com)
• Brief bio
• Description of exactly what you want to send
We will get back to you with submission instructions IF we are interested and can accommodate.
Keep in mind that all submissions by this method are on a “don’t call us, we’ll call you” basis. This means we will ONLY get back to you IF we are interested.
Thanks for your interest in radioio!

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