This is a known issue that we are working to correct. To fix this issue you will need to uninstall the desktop app from your computer. Also please remove the files you will find at the following locations:
Mac: Home>Library>Preferences>com.radioio.ioDesktop>Local Store>
PC: Local Drive>Users>”username”>AppData>Roaming>com.radioio.ioDesktop>Users>Store>
PC Windows 7:
C:\Users\XXX\AppData\Roaming\com.radioio.ioDesktop.CB8A51FDBDF8B5F2BC25A3DD7F59CC4ED6D8CF65.1\Local Store
Linux: ~/.appdata/com.radioio.ioDesktop.{NUMBER}/Local Store
The {NUMBER} of course may be different on your machine.
There are 2 txt files in these directories: ioAppConfigs.txt ioApp.txt
Another option for windows 7 users is listed below.
• Delete the sub-folder “#SharedObjects“ in the application data folder
(Win7: C:\Users\user-id\AppData\Roaming\com.radioio.ioDesktop.CB8A51FDBDF8B5F2BC25A3DD7F59CC4ED6D8CF65.1)
• Restart the application
• Your presets are lost and you have to set them again.
Once you have completed this you can download and reinstall the app from this location. http://www.radioio.com/pages/desktop
